Job Description

Backflow Paradise is a local, family owned and operated business that inspects, repairs, and maintains backflows and fire safety systems. 

We are looking for a detail-oriented Office Coordinator to assist with the customer service and scheduling aspects of our operations. Ideal applicants have excellent communication skills, can create positive interactions with our clients, and have a good understanding of the local area

While this job has many repetitive processes that need to be completed, checked and double-checked daily, there will also be responsibilities related to integrating new software and documenting/updating written processes

If you are the type of person who gets excited to check off boxes quickly and accurately, APPLY TODAY!!

Duties & Responsibilities:

• Receive inspection and repair requests from our clients across multiple forms of contact
• Collect and enter accurate information into our field software so our field team can succeed 
• Confirm accuracy of records from field technicians 
• Create and test processes to increase efficiency regarding scheduling and logistics
• Assist with billing and Accounts Receivable, as needed
• Assist with data entry and compliance tasks, as needed
• Document and update written processes 
• Additional tasks that may arise 

Qualifications:

• Excellent communication skills, both written and verbal
• Strong personal drive for accuracy and compliance 
• Experience with basic office software
• Experience with CRM and industry specific software is preferred (Jobber, FormLink, and others)
• Ability to work independently, with little supervision.
• Organized, systematic and adherent to deadlines.

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