Job Description
Job Information State of Tennessee Job Information LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CORRECTION, PROBATION AND PAROLE FIELD SUPERVISION DIVISION, MONTGOMERY COUNTY Qualifications Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to one year of full-time professional level experience in one or more of the following: probation/parole, counseling, social work, investigative, or legal experience.
Substitution of Graduate Course Work for Experience: Graduate course credit received from an accredited college or university in social science, behavioral science, criminal justice, criminology, social work and/or law may be substitute for the required experience to a maximum of one year (e.g., an additional 36 graduate quarter hours in one or a combination of the above listed fields may substitute for one year of the required experience).
Substitution of Experience for Education : Full-time related professional experience may be substituted for the bachelor¿s degree on a year-for-year basis. This includes law enforcement experience.
Necessary Special Qualifications: Applicants for this class must: - Be willing to and able to qualify with, carry, and use assigned weapons;
- Be at least eighteen (18) years of age on the date of application;
- Be a citizen of the United States;
- Have a good moral character, as determined by investigation;
- Complete a criminal history disclosure form in a manner approved by the appointing authority;
- Agree to release all records involving their criminal history to the appointing authority;
- Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
- Have no conviction for a felony or any domestic assault convictions or have been discharged under any other than honorable conditions from any branch of the United States armed forces;
- Pass a physical examination administered by a licensed physician that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position;
- Pass a psychological evaluation administered by a licensed mental health professional that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position;
- Submit to and pass a pre-employment screening test for use of illegal drugs;
- Possess a valid motor vehicle operator¿s license at the time of appointment;
- Upon appointment, successfully complete all additional prescribed course of instruction at the Tennessee Correction Academy and any and all on-line training.
Examination Method: Education and Experience,100%, for Preferred Service positions.
Overview Summary: Under general direction, is responsible for professional probation and parole work of average difficulty; and performs related work as required.
Distinguishing Features: This is the working level class in the Prob/Par Officer sub-series. An employee in this class supervises a caseload of probationers and/or parolees. This class is flexibly staffed with and differs from the Prob/Par Officer 1 in that an incumbent of the latter performs entry-level work. This class differs from the Prob/Par Officer 3 in that an incumbent of the latter is responsible for leading others in probation and/or parole work.
Responsibilities Processing Information: - Prepares and maintains offenders' records and reports; identifies criminal activities and background information in reports or standard forms which answer special requests by the parole board; prepares narrative reports of the investigation process; total caseload activities when preparing monthly reports.
Getting Information - Conducts searches of offender residences, vehicles, and person as required by policy.
- Interviews probationers and parolees regularly to evaluate their progress in accomplishing goals and maintaining the terms specified in their probation contacts and rehabilitation plans.
- Conducts pre-hearing and pre-release investigations and testifies in court regarding their offenders¿ backgrounds and recommended sentences and sentencing conditions as required by policy.
- Searches on state, local, and federal databases for incidents and additional information related to their offenders.
- Monitors and reviews e-mails related to their offenders.
Establishing And Maintaining Interpersonal Relationships - Interacts with each offender in a positive and respectful manner always dealing with hostile attitudes and the offender in a controlled and calming manner.
- Acts as liaison with judges, court personnel, law enforcement and other agencies concerned with the probation/parole program and who may have an effect upon the success of agency goals.
- Interacts in a positive manner with other staff members and other fellow employees to foster and maintain a harmonious working environment.
Making Decisions And Solving Problems - Requests arrest warrants for non compliance by the offenders as required by policy and procedures.
- Utilizes compiled offender information in order to determine proper steps for treatment.
Resolving Conflicts And Negotiating With Others - Handles offender complaints and grievances quickly and professionally as required by policy and procedures.
Judging The Qualities Of Things, Services, Or People - Investigates significant offender and staff related events to determine if incident reports are required by policy and procedures.
- Assists offenders in decision making processes.
- Uses Level Service Case Management Inventory (LSCMI) to determine the offenders' risk level and frequency of needed services.
- Assists in determining the value of court ordered offender restitution.
- Assesses the availability of service providers to deliver appropriate services to offenders.
Developing Objectives And Strategies - Develops appropriate sanctions for offender non compliance with their conditions of release.
- Develops a transitional accountability plan informing offenders of the requirements of conditional release, such as office visits, restitution payments, or educational and employment stipulations.
Evaluating Information To Determine Compliance With Standards - Monitors the offenders under their supervision to ensure compliance with release requirements set for the offenders by policy and procedures.
- Utilizes compliance reports on a monthly basis to determine the officers' work is in compliance with standards required by policy and procedures.
Monitor Processes, Materials, Or Surroundings - Supervises people on community-based sentences, such as electronically monitored home detention, and provide field supervision of probationers by conducting curfew checks or visits to home, work, or school.
- Recommends remedial action or initiates court action in response to noncompliance with terms of probation or parole as required for enforcing and following up on court orders and / or board conditions for release.
- Receives and responds to GPS alerts regarding offenders and processes notifications.
- Administers drug and alcohol tests, including random drug screens of offenders, to verify compliance with substance abuse treatment programs.
- Prepares and follows up with risk assessments from LSCMI or any designated assessment tools.
- Attends and monitors court hearings of offenders.
- Receives and responds to correspondence from other states related to offenders¿ supervision.
Communicating With Supervisors, Peers, Or Subordinates - Effectively communicates with other staff, supervisors, and other agencies concerning events, activities, and policies related to offenders to promote effective completion of work tasks.
Assisting And Caring For Others - Responds appropriately when personal assistance is needed.
Training And Teaching Others - Mentors and/or assists in training of new staff.
Communicating With Persons Outside Organization - Represents the organization in a variety of formal and informal contacts.
- Exchanges information with law enforcement officers, district attorneys, other state agencies, and other states related to offenders.
- Effectively communicates with the public concerning events, activities, and policies related to offenders.
- Exchanges information with representatives with outside organizations and community agencies about programs that can help the offender adjust to the community.
Analyzing Data Or Information - Analyzes reports for needed action related to the offenders under their supervision.
Coaching And Developing Others - Discusses with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in their criminal behavior.
Interpreting The Meaning Of Information For Others - Discusses the risk and needs assessments with offenders.
Performing For Or Working Directly With The Public - Performs duties and functions in a professional manner toward the public as a representative of the agency.
Interacting With Computers - Uses a Computer to maintain offenders' files and other required work.
Documenting/Recording Information - Prepares and maintains contact notes on offenders within the case file folder and in required data bases and records.
- Documents and records personal working time and travel.
Estimating The Quantifiable Characteristics Of Products, Events, Or Information - Plans personal work schedules to accommodate activities for monitoring offenders.
Scheduling Work And Activities - Schedules offender activities such as public service work, orientation, court, classes, in-take processing, drug screens, and home visits.
Organizing, Planning, And Prioritizing Work - Prioritizes and schedules daily, weekly, and monthly personal work activities.
Identifying Objects, Actions, And Events - Coordinates clinical assessments for offenders and arranges for medical, mental health, or substance abuse treatment services according to individual needs or court orders.
- Writes reports describing offenders¿ progress. Identifying offenders¿ status and updating personal and employer information.
- Identifies and verifies offenders¿ location and movement between local, state, federal facilities, and/ or supervising field offices.
Inspecting Equipment, Structures, Or Material - Inspects personal safety equipment including vest, baton, pepper spray to ensure proper condition and functioning.
- Inspects office and specialty equipment, such as a GPS, and supplies to ensure adequate supplies of functional equipment are available as needed for their job functions.
Updating And Using Relevant Knowledge - Attends and participates in all required in service and pre service training related to applying new knowledge to their job responsibilities.
Operating Vehicles, Mechanized Devices, Or Equipment - Uses personal car or state vehicle to perform home visits or other work related travel.
Competencies (KSA's) Competencies - Problem Solving
- Written Communications
- Time Management
- Composure
- Customer Focus
- Dealing with Ambiguity
- Organizing
- Ethics and Values
- Priority Setting
- Functional/Technical Competencies
Knowledge - Administration and Management
- Clerical
- Customer and Personal Service
- Law and Government
- Psychology
- Public Safety and Security
Skills - Active Listening
- Critical Thinking
- Learning Strategies
- Monitoring
- Reading Comprehension
- Speaking
- Writing
- Persuasion
- Service Orientation
- Complex Problem Solving
- Time Management
Abilities - Deductive Reasoning
- Oral Comprehension
- Oral Expression
- Problem Sensitivity
- Time Sharing
- Written Comprehension
- Auditory Attention
- Speech Clarity
Tools & Equipment - Personal Computer
- Telephone
- Fax Machine
- Printer
- Copy Machine
- Motor Vehicles
- Cameras
- Two-Way Radios
Job Tags
Full time, Local area, Work from home, Trial period,