Job Description
POSITION: Tour Group Sales Manager DEPARTMENT: Sales REPORTS TO: Director, Event Sales FLSA STATUS: Exempt LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global , the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment?
Join us to make legends happen! THE ROLE The Tours Group Sales Manager will be responsible for strategically managing all activities within the tour sales department while maintaining a specific focus on developing new tour experiences and ideas to increase and maximize revenue and building the foundation for tours.
Essential Dutes And Responsibilities - Sell, coordinate and execute tours
- Creatively market and actively promote the product
- Hire, develop and manage a high-quality staff to sell guided tours
- Complete sales negotiations to increase bookings; coordinate invoices and payments
- Assist in creation of new tour programs and events that increase sales opportunities and overall group tickets/revenue
- Proactively create opportunities for new business with tours and theme days
- Collaborate with local business, schools, churches, corporations, travel and tourism
- Respond in a timely manner to calls, inquiries and emails related to the above areas of responsibility and to general information requests as needed
- Complete all aspects of event coordination for tour related activities
- Provide superior customer service to clients and prospects
- Develop and maintain strong working relationship with the tour guides and management
- Represent Legends at community events for purpose of maximizing sales opportunities
- Non-traditional hours (Nights, Weekends & Holidays)
Supervisory Responsibilities Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/Or Experience - Bachelor’s Degree
- 1-2 years’ experience in tour sales, special events environment; sports or entertainment experience preferred
- HIGH level of demonstrated professionalism
- Proven sales experience preferred
Skills And Abilities - Must be organized and able to execute both side of the business; sales and operations
- Quick learner with ability to handle multiple projects and meet deadlines
- Ability to work well with and manage different personalities
- Entrepreneurial spirit, energetic and outgoing personality with a creative, and a proactive approach to work
- Excellent written and verbal communication skills
- Background in hospitality or management (hotel or event), event planner a plus
- Knowledge of Arctics/Customer Relationship Management (CRM)
- Must be proficient with Microsoft Word, Excel, and PowerPoint
- Strong writing and organizational skills
Compensation Salary Range: $70,000-$75,000 + comission Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS Location: On Site at SoFi Stadium PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Job Tags
Holiday work, For contractors, Local area, Night shift, Weekend work,