ServiceNow Developer with ITSM And Remedy Job at Accuro Group, Charlotte, NC

NmpDRzVEVkhhZGw5TTJWTzZmVkd5YUZlOUE9PQ==
  • Accuro Group
  • Charlotte, NC

Job Description

Role: ServiceNow Developer with ITSM And Remedy

Location: Charlotte, NC OR Kennesaw, GA OR Plano, TX (Onsite)

Experience: 10+Years

Duration: Long time contract

Role Description:

  • Collaborate with process designers to identify procedure and knowledge needs.
  • Create procedures to ensure consistently executed control and process operations.
  • Create knowledge articles to support process end users adoption.
  • Assess previously published materials, updating as needed.
  • Maintain documentation standards for procedures, articles, and other reference documents.
  • Support learning team in development of training materials. Perform other duties as assigned
  • Minimum of 5 years of experience as a writing procedures ? ITIL v3 Foundation Certification
  • Experience writing knowledge articles or learning materials for users of ServiceNow or a comparable ITSM platform such as Remedy?
  • Experience performing work as a part of an agile/scrum team using Jira for work tracking
  • Desired skills:? Self-starter with ability to handle multiple assignments simultaneously?
  • Experience in process and procedure design for IT Asset, Configuration, Incident, Problem, Change, Knowledge , or Request Management?
  • Proven ability to quickly learn and understand complex subject matter?
  • Experience in writing documentation for various audiences?
  • Superb written communication skills, with a keen eye for detail

Best Regards

Sushil Singh| Lead Technical Recruiter

Email: sushil.s@accurogroup.com

direct: +1-919 364 0997 Ext: 162

Job Tags

Contract work,

Similar Jobs

Two Maids & A Mop

Housekeeper House Cleaning Housekeeping Cleaning Maid Job at Two Maids & A Mop

 ...automobile insurance.This is the perfect job for the person who loves to clean! And who loves to focus on the little details, while making people happy.House Keeper. House cleaner. Housekeeping. Cleaner. Maid. Professional Home Cleaner. Housekeeper. Home Cleaning.... 

Koons Baltimore Ford

Automotive Sales Manager Job at Koons Baltimore Ford

 ...for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Asbury Automotive Group Koons Ford Baltimore Sales Manager, you will have the opportunity to make a positive impact on our business and in the lives of... 

Bishop O'Gorman Catholic Schools

Gift Card Carrier Job at Bishop O'Gorman Catholic Schools

 ...Job Description Bishop O Gorman Catholic Schools is searching for a reliable and detail-oriented Gift Card Carrier to ensure gift cards reach their destinations safely and on time. If you enjoy working independently and take pride in delivering great service, this... 

ReditusLabs

SPECIMAN ACCESSIONER Job at ReditusLabs

 ...Type Full Time Temporary Part-time, TemporarySalaryStarting wage at $16 an hourPreferredExperience in data entryShift Available 1st shift 8am-4:30pm 2nd shift 4:00pm-12:30am 3rd shift 12:00am-8:30am Shifts will include rotating weekends/holiday... 

Biodata Partners, Inc.

Principal Clinical Data Manager Job at Biodata Partners, Inc.

 ...Job Summary: Manage end-to-end delivery of data management services concurrently for single/multi-service projects with little-to-no guidance, ensuring...  .... Provide comprehensive data management expertise to Clinical Data Management (CDM) team to provide high quality data...