We are looking for a remote Customer Service Representative to focus on outreach and customer engagement.
The ideal candidate will have strong communication skills, attention to detail, and a passion for helping customers find solutions that meet their needs. In this role, you will play a key part in connecting potential customers with our HVAC services while ensuring a positive and seamless experience.
**Key Responsibilities**
• Proactively reach out to potential customers via phone, email, and other communication platforms.
• Identify and qualify leads based on their HVAC needs and preferences.
• Schedule appointments for HVAC consultations with our sales or technical team.
• Maintain and update customer records in HubSpot to track engagement and progress.
• Follow up with leads to nurture relationships and improve conversion rates.
• Provide exceptional customer service by addressing inquiries, concerns, and feedback.
**Work Hours**
• Monday to Friday: 11 AM - 8 PM (EST).
• One weekend day (Saturday or Sunday) may be required for follow-ups or customer appointments.
**Compensation**
• Base pay starting at $5 per hour.
• Performance-based incentives for each qualified customer referred to the team.
**Qualifications**
• Fluent in English with excellent communication skills.
• Previous experience in customer service, sales, or lead generation (preferred).
• Strong organizational and multitasking abilities.
• Familiarity with CRM platforms like HubSpot (a plus).
• A proactive and customer-focused mindset.
• Ability to work independently and meet performance goals.
**Why Join Us?**
• Competitive base pay with performance-based incentives.
• Work remotely as part of a supportive and dynamic team.
• Gain valuable experience in customer engagement and the HVAC industry.
• Opportunity to grow your skills and contribute to a leading Texas-based service company.
...in the North American market. AESC's Tennessee gigafactory in Smyrna, which has been operational since 2012, produces batteries for Nissan. The Kentucky gigafactory in Bowling Green will supply Mercedes-Benz with high-performance battery cell modules. The South Carolina...
...Event Manager Stars and Strikes Family Entertainment Center is seeking outgoing, energetic personalities to join our team! They will be an inspiration that motivates and educates their team to execute events to the highest level of guest service while creating lasting...
Market Financial Center Manager Location Lynnwood, WA : : At Bank of America, we are guided by a common purpose to help make financial... ...Demonstrating Technology Time Management Sales Management Cash Management Building Rapport Shift: 1st shift (United...
...for an Order Picker/Packer in Dallas. No experience required. Day shifts available. Full-time and part-time options. Pay: $16-$20 per hour. Duties: Pick items based on order lists. Pack products securely for shipment. Check items for quality and...
Well respected multi specialty group in Tampa continues to experience growth and is now looking to add a BE/BC Endocrinologist.Guaranteed base salary with bonus planTop notch benefits with relocation assistanceCall 1:4Outpatient based opportunityFor more information...