Job Description

**Responsibilities** **Job Summary:** Provides excellent care under the direct supervision of staff physicians in the role of Staff N.P./P.A. for the patients of Dignity Health Urgent Care Clinics. **Job Standards:** + Provides patients with medical care and treatment at the generally recognized professional level of quality, compassion and efficiency. + Prepares and completes, in a timely and legible fashion, the medical record and other required records for all patients seen in the Urgent Care setting. + In partnership with staff physician and nursing staff, develops the plan of care, including the discharge process. Evaluates and modifies the plan of care, based on observable patient responses and attainment of expected outcomes. + In partnership with staff physician and nursing staff, manages patients' pain level through administration of medications and completes required pain documentation and patient re-evaluation as evidenced by chart review. + Demonstrates an emphasis on customer satisfaction. Shows empathy and respect for patient and family dignity and privacy. Empowers patients and families to participate in care. Provides kind and compassionate care. Anticipates patient concerns about their health and treatment. Moves quickly to resolve all important concerns at the time of care. + Demonstrates a commitment to providing appropriate, high-quality care in an environment where costs are important. Involves the patient in treatment cost decisions where appropriate and possible. + Demonstrates an effort to maximize clinic efficiency, especially at the end of the clinic workday, without compromising patient care quality. Works hard to speed flow of all patients through the clinic, while ensuring highest possible quality of care for each individual patient. + Maintains confidentiality of patient information, records, employee records, hospital information system, and administrative information. Respects co-workers privacy by refusing to gossip. Conversation between employees and customers are conducted with discretion. Adheres to privacy / HIPAA policies. Maintains confidentiality of charts / medical records. Avoids "open" discussion of patient/patient status. + Demonstrates excellent communication skills. Promptly shows courtesy to all customers in greeting and conversations. Seldom holds personal conversation in front of customers. Only urgent personal phone calls interrupt work. **Qualifications** **Minimum:** **Experience:** PA Experience in the evaluation and treatment of acute and chronic medical conditions and injuries common to patients of all ages (e.g. chest pain, abdominal pain, infections, laceration repair, orthopedic injuries). Experience in utilizing and interpreting common lab tests, EKGs and X-ray studies. **Education:** Completion of approved Physician Assistant program. **Licensure:** Licensed PA in good standing. Current and unrestricted DEA certificate. Privileged or eligible for appointment to Allied Health Staff at CRMC Board Certified or board eligible by the national certifying body recognized by the appropriate state board. American Heart Association: BLS/ACLS/PALS certificate. **Overview** Hello Humankindness ( Chandler, Arizona , has a stable suburban population with an economy anchored by many large financial, and high tech companies. Located southeast of Phoenix, Chandler is a skillfully developed community of friendly, diverse neighborhoods with expansive parks, great schools, convenient shopping, and excellent career opportunities. For more than 50 years, Dignity Health's Chandler Regional Medical Center has focused on quality patient care and service to the community. As the longest established hospital in the southeast valley, Chandler Regional has provided care for the Chandler community since 1961. The hospital recently added a new five-story tower with 96 patient beds, increasing the acute-care bed count to 338. This expansion increased emergency and trauma services, as well as the surgical unit and intensive care offerings. The word "dignity" perfectly defines what our organization stands for: showing respect for all people by providing excellent care. At Chandler Regional, our employees are the heart and soul of our organization. They are the reason we are able to live out our healing ministry within the communities we serve. Our doctors, nurses and allied health professionals are a regular self-contained support system for each other. This unique working culture is one of the reasons why a career with us is so rewarding. Now is the perfect time to come grow your career with one of Arizona's Most Admired Companies ( . Look for us on Facebook ( and follow us on Twitter ( . **Pay Range** $49.66 - $68.10 /hour We are an equal opportunity/affirmative action employer.

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