Job Description

This onsite position will support network and systems operations for three U.S. locations of ELMET Technologies located in Lewiston, Maine, Euclid, Ohio and Coldwater, Michigan, and can be based at any of these ELMET locations.

The Network & Systems Engineer position will provide the underlying network, and systems support with direct management and technical leadership as it pertains to details and prioritization of all network engineering and system administration efforts related to projects, tasks, and goals. This person will work closely with the rest of the Information Technology team to help drive the strategic roadmap for all network related infrastructure efforts. This hands-on technical position will also provide the organization with the highest level of expertise and support, as it applies to state-of-the-art network infrastructures, security, software, and services. This includes all aspects of system monitoring, system administration, system backups, fine tuning, system controls, and documentation.  Will be involved with installing, configuring, upgrading and troubleshooting any software issues relating to infrastructure technologies. This position is charged with the responsibility and accountability of providing information for long-term technological solutions that will meet the company's needs, as well as maintaining the reliability and service level standards as dictated by department management. The position will also be charged with the development and implementation of standards, processes and procedures that conform to best practices outlined in ITIL, DFARS, NIST-800 and CMMC standards.  The Network & Systems Engineer will be responsible for any business and technical requirements related to IT Helpdesk, Computer Services, Telecommunications, Vendor Support and Network performance.

N e t wor k i n g:

• C r e ates ne t wor k ar c hi tectu r e a n d d e s i g n bl u e pr in ts à E n s u r e s the n e t wor k i s p r op e rl y in teg r ate d , s e cu r e d and designed in a manner that is organized and supportable.
• E n s u r e s the prop e r h a rdw are i s s e l e c t e d a n d co nfi g u r e d for e n te rpr i se o p e r ati o n , i n c l udi n g m a n agi n g e n d o f l if e, patching and standard configurations across all locations.
• S e ts up a l l equi p me n t o n t h e n e t wor k m o ni t o r in g s ol ution a n d d efine s aler t s f o r spec if ic c o n d i ti o n s
• M a n ages r o uti n e m a in te n a n ce o n a l l n e t wor k ma in te n a n ce tasks f o r a l l n e t wor ked d e vices
• I n stal l s pa t ch e s a n d p e r f or ms fi r m w are up d ates to a l l n e t wor k d e vice s , i n c l udi n g f i r e w al l s, s e r ve r s, w i r e l e ss c ontrollers, switches
• D efine s the n e t wor k s e cu r i ty pol i ci e s f o r t h e o rg a ni zati o n' s ne t wor k
• P l a n s a n d executes n e t wor k sc a l in g a n d b a n dw i d th e ff or ts as up gr ades are nee ded fr o m in te r ne t cir c u i ts t o s w i tches, etc.
• D efine s Di s a st e r Rec o ve r y st e p s f o r t h e n e t wor k, s e r ve r s a n d s e r ver -based a ppl i cation s , w hi ch in c l udes t e st in g recovery of systems
• Wo r ks w i th all I T team members as the lo cal k n owl e dg e ex p e r t o f t h e EL M ET n e t wor k ar c hi tectu r e
• H a n dl e s all s e tup a n d m a in te n a n ce f o r a l l i n te r ne t cir c u i ts for e a ch EL M ET lo cation, w hi ch in c l udes pr i ma r y and backup internet circuits
• C o ord in ati o n o f n e t wor k cab l in g a n d i n te r ne t cir c u i ts for a l l EL M ET l o cations
• E n s u r e s p r op e r o p e r ati o n o f U P S B a t t e r y b ackup o n a l l n e t wor k d e vices a n d r e d u n d a n t pow e r i n teg r ati o n

S e r v ers:

• H a n dl e s all s e r ver a d mi ni st r ati o n , s e tu p s, b acku p s a n d e n s u r e s pe r f or ma n ce me e ts co m p a n y nee d s
• Wo r ks w i th e n d us e r s o n a n y d e plo yme n t o f s o f t w are t o s e r ve r s, i n c l udi n g s e tup o f n e w s e r ve r s nee d e d
• H a n dl e s all v i r tua l i z e d s e r ve r s, i n c l udi n g s e tu p , ma in te n a n ce a n d sup por t. I s the lo cal ex p e r t o n o ur hyper v i sor running on blade servers
• Pe r f or ms p atch in g a n d f i r m w are up g r ades o n a l l co m p a n y s e r ve r s e st i mated to b e a ro u n d 47 s e r ve r s en te rpr i se wide
• O ve r s ee s all h o st e d d ata ce n ter s e r ve r s a n d coord in ates a n y s u ppor t to o ur 3 r d p ar t y d ata h o st in g pro vi d e r s
• M a n ages a l l d e tai l e d s e r ver l i ce n s e s f o r o n - pr e m a n d h o st e d s e r ver e n vi ro n me n ts

Syst e m s:

• E n s u r e s all syst e ms a n d a ppl i cations a r e r u nnin g prop e rl y o n t h e n e t wor k. T ro ub l e s h oo ts a n y i s s u e s w i th systems

• O ve r s ee s pa t ch in g o f a l l syst e ms a n d a ppl i cations r u nnin g o n s e r ve r s
• Wo r ks w i th Glob alS h o p a n d SAP ERPs o n a n y ne t wor k c o nne c t i vity i s s u e s
• C o nfi g u r e s all n e t wor k c o nne c t i vity for 3 r d p ar t y ap pl i cations (SAP, G S S , C R M , etc.)
• As si st w i th d e plo yme n t o f G lob alS h o p DUO M FA
• P ro vi d e s systems sup por t o n a n y pr in ter i s s ue s ac ro ss t h e n e t wor k
• I n v ol ved w i th Sy s tems a n d Appl i cation l i ce n s in g a ppl ie d t o EL M ET s e r ve r s
• Resp o n s i bl e for a l l 3 r d p ar t y soft w are r u nnin g o n EL M ET s e r ve r s

H elp d e s k :

• P ro vi d e s ne t wor k s u ppor t e xp e r ti s e t o o th e r I T team members r e l ated t o h e lpd e sk i s s u e s
• As si sts I T H e lpd e sk T e ch ni ci an s w i th a n y en d us e r i s s ue s as n ee d e d

QUALIFICATIONS/EDUCATION

• Bachelor’s degree in a related field, such as computer science, or equivalent experience
• Five years of Network Engineering, overseeing data center and infratructure experience
• CCIE, CCNA, CCNP or certification in related field a plus
• Strong technical background and engineering skills with projects that involve networks, switches, APs, routers, physical/virtual server platforms, Azure/Cloud platforms, Cloud Backup services
• Experience with ethernet networks including technologies such as copper and fiber, TCP/IP, VPN, intrusion prevention systems (IPS) and Firewalls
• Experienced with anti-malware and endpoint security technologies
• Must have wireless networking, 802.1x, routing and switching, VoIP, SIP (Configuration and Administration)
• Strong knowledge and experience with well-known network ports and protocols such as DHCP, DNS, NTP, SSH, and FTP
• Experience with routing protocols such as BGP, and OSPF. Strong knowledge of Windows 10/11, Windows Server
• Strong knowledge of Microsoft O365 (preferably GCC-High) administration, including Microsoft Exchange Online
• Experience with NAS, Fiber-channel, shared storage, hosted data center management and blade chassis utilization

• Experience with VMWare and Hyper-V product administration
• Knowledge of both on premise and cloud-based phone systems
• Knowledge of manufacturing ERP systems a plus
• Experience with mobile hardware support and MDM solutions

ABOUT ELMET

Established in 1929, Elmet is a global manufacturer of high-performance metals and metal products.  Our world-class facility produces mill, machined, and fabricated products to our customers’ most exacting specifications from Elmet-manufactured refractory metals. Elmet services the high-temperature furnace, semiconductor, medical imaging, medical device, aerospace, defense, and other markets. Elmet is ISO 9001 and AS9100 certified. For more information about Elmet, please visit us online at 

VETERAN/DISABLED

Elmet Technology is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, familial status, domestic violence status, or any other status protected by law.

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