Package Liaison Washington D.C. (Part Time)
Availability Required: 2030 Hours a Week (10am6pm)
Luxer One is looking for a professional organized and customerfocused individual to provide package management services to luxury apartment buildings in/around the Washington D.C. area. Come join our growing team!
This service representative will help organize and maintain package reception rooms/locker systems at apartment complexes located in the Washington D.C. area. The service rep will visit properties multiple times a week and perform various duties.
Provide inperson support to residents having package questions/issues
Log recentlydelivered packages into the propertys automated package management system
Deliver packages to resident doors
Organize packages within the room to make it easier for residents to find their packages
Identify aging/stale packages and prepare them to be returned to sender
Serve as a primary liaison between the property and the package management provider support team
Deliver certain packages directly to residents doors
Perform lightweight maintenance on the locker/package room management system
Participate in the occasional outreach or visit to a prospective property for an audit or information drop off
This is a parttime role (2030 hours a week). This role is also part of a new expanding service program with opportunities for growth as the program expands.
Professional and personable. You will be working in upscale apartment buildings and will be expected to create positive friendly relationships with both property managers and residents.
12 years of customer service experience required.
Access to reliable transportation (e.g. a personal car or access to METRO) Ideally the candidate would live in or near the downtown Washington D.C. area.
Comfortable using technology (you will be using a digital package management system and iPad)
Good organizational and problemsolving skills
This role involves regular physical activity including lifting and arranging packages some of which may be bulky. Applicants should be capable of comfortably lifting packages within legal guidelines and maneuvering within package storage areas.
At least 18 years old.
The abovelisted duties are not exhaustive and the employee may be required to perform other tasks as needed and assigned by the management team.
You ll have opportunities to advance. We re fans of helping our employees learn different aspects of the business be challenged with new tasks mentored and grow. We promoted 42% of our employees last year!
As Luxens we celebrate one anothers differences and ideas. Were proud of our culture of diversity and inclusion and we have programs that bring us together on important issues and provide educational opportunities for all employees
401K with employer match
Accrued PTO to relax recharge and rest
Accrued Paid Sick Leave
Liaison Uniform and Equipment Provided
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