Job Description

Journey with us!Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Safety, Security & Environment Team has an exciting career opportunity for a full time Investigator, Maritime Safety reporting to the Sr. Manager, Maritime Safety Investigations

This position will work on-site in  Miami, Florida . 

Position Summary:

The Maritime Safety Investigator position is responsible to investigate major maritime accidents and near misses such as fires, collisions, groundings, and technical issues as well as personal injuries involving marine operations.  This position ensures the safety of Royal Caribbean Cruises Ltd. guests, employees, contractors, visitors, ships, capital equipment, real property, and reputation via shipboard safety incident response and oversight.  This position is responsible to be up to date on the latest investigative processes and innovative tools.  The investigative team produces lessons learned, safety bulletins and full investigative reports in line with the ISM Code and continuous improvement of maritime safety operations.  The team also liaises with external authorities on investigations that warrant outside involvement and represents the company in legal matters and regulatory compliance.

Essential Duties and Responsibilities:

• Work independently in planning and conducting corporate and shipboard investigations identifying clear root and contributory causes as required.
• Respond to incidents and investigations occasionally outside of normal business hours, on holidays and weekends when required.
• Proactively suggest ways to improve operational safety and efficiency.
• Deploy and travel for incident response on short notice (US and International)
• Facilitate successful shipboard incident response through sound decision making, effective communication and strong leadership.
• Employ appropriate interview techniques to gather evidence at all levels of shipboard employees.
• Ensure the timely documentation and regulatory reporting of shipboard maritime accidents in support of company policy and the IMO, Flag and Class accident reporting requirements. Assist the vessel in documenting incidents and accidents. 
• Work closely with local, state, federal and international organizations on matters relating to maritime accidents.
• Give testimony and act as expert witness before courts and administrative hearings on investigative results when needed.
• Act as internal expert on accidents and present facts to upper management
• Actively develop procedures, handbooks, training manuals and related material covering a variety of investigative techniques and programs.
• Design, develop and present training to groups of employees (shoreside and shipboard) in a public speaking forum.
• Meet with external authorities to discuss circumstances and facts surrounding investigations.
• Identify potential risk through incident response oversight and guide shipboard safety personnel in the development of prevention strategies.
• Help develop statistics and strategies based on trends identified from past investigative efforts.
• Participate as directed on focus and work groups and support agenda items by providing historical insight from past investigations.
• In addition to the normal work schedule, the position will require 24 hour on call duty as needed.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Qualifications, Knowledge & Skills:

• Bachelor's degree in a maritime related degree program
• At least 3-5 years of maritime operational or investigative experience, seagoing  experience as deck or engine officer in the cruise industry preferred.
• 2 years of management experience preferred.
• Proven interview skills required.
• Strong understanding of international cruise ship regulatory requirements (SOLAS, MARPOL, Flag and Port State, etc.)
• Experience in development and implementation of safety prevention programs
• Proven track record of effectively conducting complex investigations with the ability to professionally communicate the findings orally and in writing.
• Willing to work office hours, 5 days a week with potential for flexible time based on 24 hour on call requirement.
• Strong writing and organizational skills required.
• Self-starter with confidence to interact professionally at all levels of shipboard and shoreside employees during investigation.
• Ability to effectively and diplomatically communicate decisions and guidance.
• Will exhibit mature, responsible decision-making, problem solving and proven judgment skills.
• High level of tact, diplomacy, and independent judgment on actions of a highly confidential and sensitive nature and a detailed understanding of policies and procedures
• Excellent interpersonal skills to communicate in a multicultural environment with all levels of employees and management.
• Self-driven to continually improve and actively works to bridge gaps in their knowledge in order to add more value to a particular project or setting.
• Innovative and process driven individual who thrives on continual improvement.
• Capable of working independently and within a team, regardless of setting, must be self-driven and passionate.
• Ability to work in a fast-paced environment with multiple projects and priorities.
• Ability to write reports, business correspondence and procedures manual with the appropriate attention to details.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Working knowledge of MS Office applications and shipboard systems such as VDR's, CCTV, ECDIS and Machinery automation systems.

We know there is a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We will hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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