Smiles on Randolph, owned and operated by Dr. Chanbo Sim, has proudly served the community of Crown Point and Merrillville, IN. As a thriving dental practice dedicated to providing top-notch care to our expanding community of patients, we are excited to announce an opening for an Insurance Coordinator to join our dynamic team. Our commitment to excellence has fueled our constant growth, leading to a need for additional talented professionals. By choosing to be a part of our team, you'll not only contribute to the oral health of our patients but also enjoy a fulfilling career in a vibrant and evolving environment. Join us in our journey of expansion and make a lasting impact on smiles while advancing your career with Smiles on Randolph!
For more information about the position and practice, check out our career page here:
Benefits for the Insurance Coordinator:
Medical Insurance
Dental Insurance
Family Dental Discounts
401(k) + Profit Sharing
Quarterly Bonuses
Holiday Pay
Paid Vacation
Pension Plan
30/60/90 Day Training
Schedule for the Insurance Coordinator:
Monday: 9:00AM - 7:00PM
Tuesday: 9:00AM - 5:00PM
Wednesday: 8:00AM - 5:00PM
Thursday: 9:00AM - 7:00PM
Friday: 9:00AM - 3:00PM
Saturday: 8:00AM - 2:00PM (Once a month)
Responsibilities and Requirements of the Insurance Coordinator:
Review and submit dental claims to insurance companies.
Review and analyze dental claims denied by insurance companies
Identify the reason(s) for denial and determine the appropriate course of action to appeal the denial.
Communicate with insurance companies and patients to resolve issues and ensure claims are paid.
Maintain accurate records and documentation of all claims and appeals.
Investigate claims with no response to ensure claim was received by payer
Ensure billing and coding are correct prior to sending appeals or reconsiderations to insurance companies.
Follow up with insurance companies on unpaid or rejected claims.
Resolve issues and re-submit claims.
Prepare appeal letters for insurance carriers when not in agreement with a claim denial.
Identify denial reasons and notify the team to prevent future denials and further delay in payments.
Previous experience in dental insurance claims processing or related strongly preferred
Proficient computer skills, including experience with dental practice management software
Strong attention to detail and excellent organizational skills
Knowledge of dental terminology and procedures, required.
Excellent communication and customer service skills
Ability to work independently and prioritize tasks effectively
Understanding of insurance policies and billing procedures
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