IMMEDIATE HIRE Customer Service Representative Job at ELEVANCE, New York State

N1RLQjZUbFBZdDl4TTJGQTZQVkd5cXBjOUE9PQ==
  • ELEVANCE
  • New York State

Job Description


Customer Service Representative

Benefits
  1. Competitive Compensation
  2. Direct Coaching
  3. Career Growth Opportunities
Key Duties
We are seeking a  Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, determined, and is able to remain calm under pressure. 

Roles 
  1. Identify the customer’s needs, collect relevant information, and provide solutions
  2. Refer to pre-made scripts for a variety of customer service topics
  3. Use best practices in customer service techniques to develop rapport and build relationships with customers
  4. Document all customer interactions
  5. Meet personal and team quotas
  6. Attend trainings to maintain up-to-date skills and knowledge
Requirements
  1. High school diploma/GED
  2. Previous experience as a Customer Service Representative or in a similar role is preferred 
  3. Comfortable using computers and customer management software
  4. Excellent phone and verbal communication skills
  5. Understanding of active listening techniques
  6. Ability to work well under pressure
  7. Highly organized with the ability to prioritize projects and manage time effectively

Job Tags

Full time,

Similar Jobs

University of Chicago (UC)

Senior Clinical Research Data Manager | University of Chicago (UC) Job at University of Chicago (UC)

 ...relationship with the PIs in your department to effectively manage research studies, with the department,...  ...effective relationships with key study personnel, clinical resources and colleagues. Oversees the data management activities of a specific work unit as the... 

SoCal Recruiting

HVAC Service Manager Job at SoCal Recruiting

 ...Semper Solaris has a rapidly growing residential HVAC division with a commitment to excellence. We take pride in taking care of...  ...development? Semper Solaris is seeking a talented residential HVAC Service Manager to take the reins and elevate our team to new heights. This is... 

Barclays Bank PLC

Vice President - Barclays Internal Audit Credit Risk Job at Barclays Bank PLC

 ...Audit Credit Risk , you should have experience with: Experience in Credit Risk Management across 1LOD, 2LOD, or 3LOD in global banking Strong knowledge of AIRB approaches, Basel standards, and regulatory compliance Proven ability to manage U.S. credit card... 

Get It - Healthcare

RN Triage Nurse - Remote | WFH Job at Get It - Healthcare

Are you a skilled RN with a passion for providing exceptional patient care from the comfort of your home? We're a rapidly growing telephone...  ...patient. Why Join Us? Flexibility: Enjoy the convenience of remote work and flexible scheduling options. Supportive Environment:... 

National Information Solutions Cooperative (NISC)

Intern - Technical Support Specialist Job at National Information Solutions Cooperative (NISC)

 ...Primary Responsibilities:Reports to the Technical Services Team. Individual will be responsible for providing IT system and application...  ...to change.~Ability to interact in a positive manner with internal and external contacts.~Ability to convey technical solutions...