Hotel Front Desk Receptionist Job at Hotel Lotus Stadium, Kansas City, MO

N3pPQTR6RlBiOUowTzJCQjRmQkZ5NlJjOXc9PQ==
  • Hotel Lotus Stadium
  • Kansas City, MO

Job Description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities:

  • Handle customer complaints as necessary
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Work with the housekeeping staff to ensure rooms are ready for new guests
Qualifications:
  • Well-versed in taking telephone calls and handling stressful situations
  • Working knowledge of Microsoft Office and reservation management systems
  • 1+ year of hotel industry experience or related job preferred
  • Must have graduated high school, received a GED or equivalent
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
About Company: Welcome to Hotel Lotus! You can find us just off of I-70, less than a mile from the Truman Sports Complex, and a short distance to popular Kansas City attractions and landmarks. Our clean, comfortable accommodations, ample amenities, and prime location make us one of the best hotel deals in Kansas City, and we look forward to hosting you! Our proximity to Arrowhead Stadium and Kauffman Stadium makes us an excellent choice for guests in town to cheer on their team, however, you will find plenty to add to your itinerary whether you are a sports fan or not! From the American Jazz Museum and Nelson-Atkins Museum of Art to the Crossroads Arts District, culture and entertainment can be found around every corner here. Kansas City is also known the world over for our famous BBQ. Historic restaurants like Arthur Bryant’s and Dixon's Famous Chili Parlor are sure to impress any foodies planning a visit. Retail therapy is readily available at local shops and massive outlets in the area.

Job Tags

Local area,

Similar Jobs

Broad River Rehabilitation

Occupational Therapy Assistant / COTA / OTA Job at Broad River Rehabilitation

Occupational Therapist Assistant Skilled Nursing Facility in Darlington, SC PRN At Broad River Rehab we hire people who share our vision and...  ...support and information within the area of Occupational Therapy. Candy Allison (***) ***-**** ****@*****.***... 

Wyndy

In search of a full-time newborn nanny near SMU Job at Wyndy

 ...Pay: $17 - $31 per hour Start Date: In 1-2 Weeks Location: Dallas, TX Job Description In search of a full-time newborn nanny near SMU. Must have experience caring for infants and be available for flexible hours. Patient, reliable, and nurturing individuals... 

Liberty Personnel Services, Inc.

Lead Building Automation- HVAC Controls Engineer Job at Liberty Personnel Services, Inc.

 ...Job Details: Lead Building Automation Engineer- HVAC Controls Are you passionate about creating innovative solutions and making a positive impact on the environment? A well-established Building Automation Controls Contractor is seeking a dynamic and driven individual... 

Bank of America Corporation

Client Solutions Banker - Call Center 1st and 2nd shift. Job at Bank of America Corporation

 ...At Bank of America, we are guided by a common purpose to help make financial lives better...  ...shareholders every day. Being a Great Place to Work is core to how we drive Responsible...  ...Employees- Participation in a work from home posture does not make you ineligible to... 

Senior Helpers - Memphis

In Home Certified Nursing Assistant Job at Senior Helpers - Memphis

Senior Helpers is currently seeking a Certified Nursing Assistant to work in the Memphis Area. As a member of Senior Helpers CNA Team, you will be at the forefront of our mission to provide compassionate care and improve the quality of life for our clients, their families...