Job Description

Position: Content Moderator with German

Location: Hybrid, Qormi, Malta (office) AND remote from anywhere in Malta

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

Review user-generated content (e.g. sales ads)
Support users and answer their questions via email
Respond to customer inquiries on all topics related to the online marketplace
Participate in regular training sessions to learn and maintain expert knowledge of publication rules, market trends and moderation best practices
Provide feedback to managers on trends, common end-user mistakes and questions
Give an input on improvements of publication rules to improve user experiences
Follow communication procedures and policies
Evaluate and make decisions in accordance with defined policies and guidelines.

REQUIREMENTS:

Native / fluent in German both verbal and written. Fluent in English (minimum B2 level)
Previous experience in content moderation, customer care and/or online business will be considred as an advantage
Computer literate with working knowledge of Microsoft Office applications
Flexible and able to make quick decisions in a dynamic environment
Conscientious and reliable
Strong attention to detail
Customer focused with willingness to assist
Team player.

BENEFITS:

Competitive salary and benefit package
Extra days of vacation on top of common allowance
Free fruit, tea and coffee if you prefer working in the office
Ability to work from home when working late shifts and weekends
Free day transport to the office from certain areas within Malta
Team performance bonus and working from home allowance
Corporate discounts for gym memberships, shops and taxis
Private Health Insurance, eye care tests, health and well-being professional support
Comprehensive training and constant feedback
Relocation support for international applicants.

Job Tags

Full time, Work at office, Remote work, Work from home, Relocation package, Flexible hours, Weekend work, Afternoon shift,

Similar Jobs

Carolinas Staffing Solutions

CNC Operator Job at Carolinas Staffing Solutions

...Carolinas Staffing is looking for CNC Operators in Leland, NC! To apply: Job Summary: As a Machine Operator you will run repeat proven parts with low to intermediate complexity. You will receive direction and will be overseen by the area Lead, Supervisor, or qualified...

American Conservation Experience

Conservation Crew Member Job at American Conservation Experience

...our public lands and environment? Join American Conservation Experience (ACE) and receive free housing, hands-on skills training, AmeriCorps education award eligibility, and the chance to work in popular National Parks, Forests and local natural protected areas. This is...

Jovie of CA, WA, and MN

Full-Time On-Call Nanny Job at Jovie of CA, WA, and MN

Jovie is seeking engaging, reliable and enthusiastic kid-care pros to work with families in Edina, Minneapolis, Bloomington, Wayzata, Chanhassen, Maple Grove and Plymouth areas Engaging | Creative | Fun | Flexible Jovie is looking for experienced caregivers to help...

Gpac

Fire Alarm Technician Job at Gpac

Join Our Team: Fire Alarm Technician Position Available Are you ready to make a meaningful impact as a Fire Alarm Technician, ensuring the safety of lives and property? We are currently seeking a dedicated Fire Alarm Technician to join our team. In this vital role,...

National Testing Network

Police Officer - Entry-Level-STAYTON POLICE DEPARTMENT Job at National Testing Network

STAYTON POLICE DEPARTMENT 386 North 3rd Avenue Stayton, Oregon 97383(***) ***-**** Position: Police Officer - Entry Level The Stayton Police Department is seeking qualified candidates for an entry-level Police Officer position. Salary and Benefits Annual...

German Speaker Content Moderator Job at The lemon Consulting, Malta

NFRTSjVEVkFZdGx5TW1SUDdmdEh6YUZiOGc9PQ==