Job Description

Field Service Technician – Large-Format Printing Equipment (MD Territory)

📍 Location: Maryland (Field-Based)
🕒 Full-Time | $45,000–$55,000 Base + Performance Bonuses
💼 Company Vehicle + Paid Training + Health Benefits + 401(k)

Are you hands-on, tech-savvy, and ready to build a long-term career in the AEC industry?

RPG Squarefoot Solutions is seeking a Field Service Technician to join our service team in Maryland. We provide full training to help you install, troubleshoot, and repair large-format engineering printers and scanning equipment from top brands like HP, Xerox, and MUTO If you have experience with electronics, IT, auto repair, copiers, or general mechanical troubleshooting. This could be a great fit.

🔧 What You’ll Do

• Diagnose and repair wide-format printers, MFPs, and scanning systems on customer sites

• Perform preventive maintenance and site surveys

• Install, configure, and support print and scanning equipment in field environments

• Work with construction firms, architects, engineers, and other technical clients

• Troubleshoot basic networking and print-related IT issues

• Conduct phone-based diagnostics and provide estimated time of arrival (ETA) before service visits

• Maintain vehicle parts inventory and ensure company equipment is properly labeled

• Document service calls, escalate when necessary, and return parts as required

• Support other technicians and assist sales staff with technical knowledge

• Stay current with manufacturer certifications and technical bulletins

👤 What We’re Looking For

• Experience repairing printers, IT hardware, or similar

• Ability to read manuals, use tools, and follow repair procedures

• Strong customer service skills and a self-motivated mindset

• Valid driver’s license (PA/MD/VA) and clean driving record

• Comfortable working independently in the field

✅ Preferred But Not Required

• Experience with large-format devices (HP, Xerox, KIP)

• Trade school, A+ certification, or related technical education

• Military or vocational background in electronics/mechanics

💡 Why Join RPG?

• Full training and manufacturer certification provided

• Competitive salary plus performance-based bonuses

• Company vehicle, phone, and tools provided

• Comprehensive benefits package (health, PTO, 401k)

• Supportive team, growth opportunities, and no desk job 

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