Job Description

Marlow East is an upscale Modern American restaurant set to open on the Upper East Side.

We are looking for a full time director of private events.

Qualifications:

• Aptitude for sales, organization, clear communication and follow through on tasks in accordance with Marlow's company vision and standards is essential;
• 4 years experience as an Events Coordinator/Producer, preferably in a fine dining restaurant group or high volume event production company;
• Highly developed knowledge of various food service styles;
• Excellent written and verbal communication skills with fluency in English, multilingualism will be considered an asset;
• Strong leadership skills, highly developed organizational and multi-tasking abilities and sound administrative skills;
• Ability to input and access information in the property management system/computers;
• Excellent problem resolution skills and outstanding listening skills;
• Assist with ascertaining departmental training needs and provide such training;
• Compute basic arithmetic;
• Ability to work flexible hours as needed based on the events calendar.

Responsibilities:

• Requires maintenance of ongoing key administrative systems, assigned projects and varying daily tasks;
• This role directs, implements and maintains a service and management philosophy, which serves as a guide to respective staff while taking the necessary steps to achieve stated objectives in sales, cost containment, employee retention, cleanliness and sanitation;
• Prior experience in Corporate Sales and Meetings required;
• The Events Sales Manager will be an exemplary member of the company’s hospitality philosophy;
• Promoting and selling the private event spaces at Marlow East;
• Overseeing the details and communication of booked events from start to finish;
• Foster and maintain positive client relations at all times and resolve client complaints, ensuring client satisfaction
• Foster and promote a cooperative working climate, maximizing productivity and employee morale
• Maintain complete knowledge of and comply with all departmental policies/service procedures and standards;
• Monitor staff performance in all phases of job functions, ensuring that all procedures are carried out to departmental standards;
• Be an ambassador of hospitality for all services and events;
• Assist in preparing weekly work schedules in accordance with staffing guidelines and labor forecasts, based on upcoming events;
• Adjust schedules throughout the week to meet the event demands;
• Actively respond to event inquiries via phone and email to provide comprehensive planning details;
• Assemble daily event folders for all event venues.

Marlow East provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  

Job Tags

Full time, Local area, Flexible hours,

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