Customer Support Specialist (World Stock Trading) Job at Brixio, Philippines

N0RTRTR6RkFhTmx5T21kQTd2ZEh4Nk5kOGc9PQ==
  • Brixio
  • Philippines

Job Description

Job Title: Customer Support Specialist

Location: Makati, Office
Work Setup: Initially Work From Home opportunity and On-site and Hybrid after few months.

Job Type: Full-Time

Salary: Negotiable

Job Description:

Are you a dedicated and detail-oriented professional with a passion for customer service? We are looking for a Customer Support Specialist to remotely join our client's dynamic team in Romania, a well-established world stock trade company. Office based in Makati, you'll be the frontline hero, ensuring customers receive the support they need, all while working in a flexible environment that balances on-site and remote opportunities.

Key Responsibilities:

  • Customer Interaction: Provide top-notch support through phone, email, and chat, addressing customer inquiries with professionalism and efficiency.

  • Issue Resolution: Troubleshoot and resolve customer issues, ensuring satisfaction by delivering effective solutions.

  • Record Keeping: Maintain detailed records of customer interactions, feedback, and complaints for continuous service improvement.

  • Collaboration: Work closely with various departments to resolve customer concerns and refine service processes.

  • Continuous Improvement: Identify and suggest opportunities for enhancing the customer service experience.

Requirements

  • Experience: 1-3 years in a customer support role.
  • Language Skills: Fluent in English and at least one other language: Filipino, Thai, Vietnamese, or Korean.
  • Industry Knowledge: Experience or exposure to the _ stock trading world _ is a M UST HAVE.
  • Technical Proficiency: Skilled in using customer service software and tools.
  • Problem-Solving: Strong analytical skills with great attention to detail.
  • Team Player: Ability to work independently as well as collaboratively within a team environment.

Job Tags

Full time, Remote job, Flexible hours,

Similar Jobs

Comfort Systems USA Southeast

Plumbing Superintendent Job at Comfort Systems USA Southeast

 ...The Plumbing Superintendent ( Commercial New Construction) position is responsible for overseeing multiple commercial plumbing construction projects and will be managing project needs including but not limited to materials, personnel, schedules and communication... 

RideAlongNow, Inc.

No CDL Driver with own vehicle 5 or more passengers Job Job at RideAlongNow, Inc.

No CDL Driver with own vehicle 5 or more passengers JobRideAlong provides managed transportation services to schools and parents for daily school pick-up and drop-off, after school activities and sports. We are looking for drivers with their own vehicles that can fit... 

Koniag Government Services

Intel Analyst I Job at Koniag Government Services

Intel Analyst IRedstone Arsenal, AL, USAReq #82Wednesday, April 30, 2025**Kadiak, LLC,** a Koniag Government Services company **,** is seeking an Intel Analyst I to support **Kadiak** and our government customer in Huntsville, AL.We offer competitive compensation and... 

AdeIphi MedicaI Staffing

Endocrinologist #48977 Job at AdeIphi MedicaI Staffing

 ...Requirements: Active NY License (or willing to obtain) BC/BE (If, within 5 years of eligibility) Previous experience working as an Endocrinologist Benefits: Competitive Salary ($245,000 and $260,000 /year) Starting bonus (negotiable) Relocation assistance if... 

Noor Staffing Group

Travel Certified Nurse Assistant - CNA Job at Noor Staffing Group

 ...Making sure patients have regular meals and proper medication dosages Monitoring vitals and behavior and reporting them to the nursing and medical staff Transferring patients with low mobility from wheelchair to bed and vice versa Turning or adjusting patients...