Center Manager - Suwanee, GA Job at The UPS Store, Suwanee, GA

NmplRzZUVkNZdHAyT21sSzZmTkZ5cUJm
  • The UPS Store
  • Suwanee, GA

Job Description

The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and provide weekly and monthly reports to the franchise owner. The Center Manager is ultimately accountable for profit/loss, continuous improvement, service delivery levels, personnel management, and business development. The ideal candidate has a post high school education (college coursework or a degree), two years of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to “listen and lead.” He or she must have a dynamic personality and must be able motivate a team to optimize performance.

RESPONSIBILITIES

  • Performs personnel management, which includes recruiting, training, scheduling, and coaching associates
  • Schedules work assignments and facilitates weekly or monthly staff meetings
  • Monitors, evaluates, and maximizes customer service delivery and customer satisfaction
  • Develops and implements the store marketing program
  • Manages Center financials and prepares/provides reporting
  • Manages inventory
  • Reviews daily employee timesheets and submits for payroll processing
  • Oversees Center maintenance, including cleanliness, safety, and organization

QUALIFICATIONS

  • Advanced education degree, coursework, or tech school desired
  • Previous store management experience required, including personnel and financial management experience
  • P&L experience preferred
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Bona fide management/leadership skills
  • Willing to accept full accountability for Center operations

BENEFITS

  • Paid vacation
  • Sales commission
  • Health Coverage

Job Tags

Full time,

Similar Jobs

Kent Hospitality Group

Barista Job at Kent Hospitality Group

 ...to help elevate our brand. Job Summary: The Barista is responsible for preparing and serving a variety of coffee and tea drinks, maintaining a clean and organized...  ...accurately Maintain cleanliness of the coffee shop including sweeping floors and wiping down... 

Arvest Bank

Credit Card Customer Service Representative Job at Arvest Bank

 ...CSR 1) answers numerous customer service calls. Incumbent works closely with the Credit...  ...experience required. Previous banking or call center experience preferred. OTHER SKILLS...  ...by themselves within the US, including overnight, and via automobile and air. WORK... 

State of Indiana

Recording Clerk Job at State of Indiana

 ...Recording Clerk will work with conveyance documents of Land Acquisition to prepare them to be...  ...that were not successfully recorded. Review a rejection sheet to find errors, correct...  ...options, including the potential for hybrid remote work for employees whose work may be performed... 

Casa Lever

Server (Breakfast & Lunch) Job at Casa Lever

 ...guest interactions while serving them in a friendly and efficient manner to create an exceptional dining experience. *Breakfast & Lunch Server - must be available between 6:30am to 3pm. Key Responsibilities/Accountabilities: Greet all guests and explain... 

Arfin' Annie's Pet Salon

Dog grooming Job at Arfin' Annie's Pet Salon

 ...Job Overview We are seeking a passionate and skilled and experienced Pet Groomer, to join our team. In this role, you will be responsible for providing high-quality grooming services to pets while ensuring their comfort and safety. As a Pet Groomer, you will interact...