Job Description

Prepares all alcoholic beverages for guests and venue servers. Actively takes orders, conducts full and complete food/beverage service, and monitors guests’ bar/dining experience. Interacts with the bar guests, team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. 

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipate and accommodate the needs of the guests.
• Provides professional and exceptional service.
• Presents menus, answers questions, and makes suggestions for all food and beverage items.
• Inform guests of all food and beverage specials, with prices.
• Required to solicit any allergy or dietary restrictions from each guest.
• Accurately enter all orders into the POS system and follow proper cash/payment card procedures.
• Ensures the delivery of all food and beverage to the guests at the bar and lounge (where applicable).
• Maintain general cleanliness of bar and bar area and the entire venue.
• Makes sure all liquor displays and shelving are organized, and par levels are maintained.
• Follow supervisor’s instructions, communicate with and support co-workers, and be a team player.
• Possesses in-depth knowledge of all food and beverage menus and the company.
• Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
• Complies with Department of Health and company sanitation standards.
• Accurately completes all end-of-shift financial procedures.
• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.
• Properly sets up the bar stations, performs side-work and other opening/closing procedures as directed by management, including:
  • Ensures the bar and bar area is clean and free of debris
  • Sets bar with proper equipment, and settings as required
  • Wipes down bar-top, bar stools, lounge tables, and chairs
  • Stocks bar stations with prescribed supplies
  • Performs opening and closing side-work as prescribed
  • Properly follow all beverage requisition procedures
• Reports all breakage, and damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-service meetings.
• Attends and participates in any training sessions or departmental meetings.
• Learn by listening, observing other team members, and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
• Works as part of a team and provides help and support to all fellow team members.
• Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:

• Tao Group Hospitality in-venue bartender training

EDUCATION/WORKING KNOWLEDGE:

• 1-2 years of professional beverage experience.
• Previous bartending experience.
• Experience in a high-volume restaurant/nightclub/lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Ability to write and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for team members, management, and guests to read
• Must be able to kneel, bend, and stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 50 lbs.

• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Exposure to cleaning materials

• Exposure to hot kitchen elements or cleaning materials.

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

• Maintain a professional, neat, and well-groomed appearance adhering to Company standards

• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment

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