Ameelio has quickly established itself as the future of prison communication and virtual learning. We were recently chosen as one of TIME's 100 Most Influential Companies and received a New York Times Good Tech Award. Ameelio launched the nation's first free prison video conferencing platform and is currently operating 6 states – Massachusetts, Iowa, Colorado, Rhode Island, Illinois, and Indiana – and internationally in Karachi, Pakistan.
As we prepare to scale, we're looking for an Account Manager to join our small and nimble team to help us in launching the nation's first free prison communications platform.
Position Overview
As an Account Manager, you will be responsible for post-launch maintenance of client relationships, ensuring successful on-going support for Ameelio's communication and education technology. This role involves close collaboration with the Director of Implementation, the Customer Support Team, and the Engineering Team to manage and maintain the configuration of hardware and software. The Account Manager will be involved throughout the entire client lifecycle, from the launch of products and adoption to long-term operational success. With large clients, you might be asked to facilitate launch and deployments, where needed.
Responsibilities
Who you are
Minimum qualifications
Preferred qualifications
Why you'll love us
About Ameelio
Ameelio is a nonprofit technology company that builds free technology to accelerate the creation of a more humane and rehabilitative justice system. Our tools will enable 27 million Americans to communicate with their incarcerated loved ones for free, organizations to scale their social services, and educators to empower incarcerated people through virtual learning. We are a technological bridge that reconnects incarcerated people with their families and vital resources — for free. Our tools will help improve post-release outcomes, lower recidivism rates, and help America safely reduce the size of its prison populations.
External References
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