Intrado is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events.
Today, our cutting-edge SaaS company is at the forefront of transforming the 911 emergency response continuum with next generation data-driven software. Intrado’s solutions allow enterprises, call takers, dispatchers, and first responders to make more informed decisions, respond quickly and safely, and ultimately serve their communities better.
Responsibilities:Our Emergency Call Relay Center is currently seeking a 911 Telecommunicator (Level 2)for our Longmont office located at 1601 Dry Creek Drive .
We receive calls from all over the country, including Puerto Rico, Guam, American Samoa, the Northern Mariana Islands and the U.S. Virgin Islands and transfer them to the geographically appropriate PSAP. We handle approximately 20K calls per month and there is never a dull moment!! Our 911 TCs have their own dedicated desk space, access to our on site fitness center and cafe, and more.
To watch a video from the team and learn more about the role- click here:
Critical incidents that our ECRC took calls for include:
Day to day responsibilities include, but are not limited to:
Minimum Qualifications
Education
Experience and Skills
Want to love where you work? At Intrado, we offer a comprehensive benefits package that includes what you’d expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan with company match and flexible spending accounts), and several that go above and beyond – tuition reimbursement paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity, access to legal support, pet insurance, identity theft protection, an EAP (Employee Assistance Program) that includes free mental health resources/support, and more! Apply today to join us in work worth doing !
The starting salary is anticipated between $22.50 and $28.50 an hour to start and will be commensurate with experience.
Intrado is an Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Intrado maintains a Drug Free Workplace.
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